TAT Call Centre 1672 (Open 24 hours).
- Contact Call Centre officers: Tourists can directly inquire for tourist information from our call centre officers.
- Audio Text is an automatic answering system providing tourist information of 77 provinces.
“The Tourism Authority of Thailand (TAT) is an organisation of excellence in tourism marketing and plays a vital role in driving Thailand's economy.” The TAT Call Centre 1672 was established in August 2002, to serve as a tourist information centre of Thailand. Our service has been continually developed in line with the technological trends and responded to tourists' behaviour. We attempt to adapt new innovations to the service; for example, the merging of the tourism website (www.tourismthailand.org), and Live Chat service, which can help reduce the cost and distance. We have further developed the Live Chat service to be used with mobile applications where tourists can easily chat with our staff through their smart phone and iPad. With our dynamic development among the digital world, TAT has enhanced our information service from the "TAT Call Centre 1672" to become the "TAT Contact Centre" with a wide range of services, as well as fast, modern, and accurate information. We are dedicated in applying digital marketing strategies, and integrate onlnd offline services to provide multichannel services for tourists as well as serve the best quality.
Tourists can inquire for tourist information at our Tourist Information Counters. Open daily with 3 service counters available:
Tourists can chat with TAT Call Centre 1672 officers via “Live Chat”
and E-mail : email@example.com The service is available daily from 08.00 a.m. - 4.00 p.m.
Tourists can chat with TAT Call Centre 1672 officers via “Live Chat” and E-mail : firstname.lastname@example.org The service is available daily from 08.00 a.m. - 4.00 p.m. http://operator.tourismthailand.org
Is a mini website for gathering and publicising the services of TAT and is another channel for tourists to communicate and participate in activities with the TAT Call Centre 1672 staff. The website is a space to share knowledge and travel experiences, strengthen relationships directly between tourists and service providers, which is a form of social networking and customer relationship management (CRM) as well.